Thank you for shopping at Babyables! We want to ensure that your shopping experience with us is enjoyable and hassle-free. Please review our return policy carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below:
1. Returns and Exchanges:
a. Eligibility: We accept returns and exchanges on most items within 10 days of the date of purchase. To be eligible for a return or exchange, the item must be in new, unused, and unwashed condition, with all original tags and packaging intact.
2. Return Process:
a. Request a Return: To initiate a return or exchange, please contact our customer support team at support@babyables.com within 7 days of receiving your order. Provide your order number, a detailed reason for the return, and any relevant photos if the item is damaged or defective.
b. Shipping Costs: Customers are responsible for the cost of shipping returns or exchanges unless the return is due to an error on our part or a defective item.